Audit Report
Professional audit conducted August 20, 2025 by Michael Torres
Category Scores
Findings
Lakewood Commons has significant deficiencies that require immediate attention. The most pressing concern is the ongoing pest control issue — multiple tenants report persistent cockroach infestations that have not been adequately addressed despite repeated treatments.
Maintenance response times are well below industry standards. Non-emergency requests average 18 days to resolution, with many repairs being temporary fixes that require follow-up.
The building's common areas show years of deferred maintenance. Hallway carpeting is visibly worn and stained. The laundry room has 3 of 8 machines out of service during our inspection.
Security measures are minimal — the front entrance lock was broken during our visit, and security cameras in the parking lot appear non-functional.
On a positive note, the building's location near the lakefront is excellent, and individual unit sizes are generous for the price point.
Maintenance response times are well below industry standards. Non-emergency requests average 18 days to resolution, with many repairs being temporary fixes that require follow-up.
The building's common areas show years of deferred maintenance. Hallway carpeting is visibly worn and stained. The laundry room has 3 of 8 machines out of service during our inspection.
Security measures are minimal — the front entrance lock was broken during our visit, and security cameras in the parking lot appear non-functional.
On a positive note, the building's location near the lakefront is excellent, and individual unit sizes are generous for the price point.
Recommendations
1. Engage a professional pest control service for building-wide treatment and ongoing prevention
2. Hire additional maintenance staff to reduce response times to under 5 business days
3. Replace worn hallway carpeting and repaint common areas
4. Repair or replace all laundry machines and implement a maintenance schedule
5. Fix front entrance security and audit all camera systems
6. Establish a formal resident communication plan for building updates
2. Hire additional maintenance staff to reduce response times to under 5 business days
3. Replace worn hallway carpeting and repaint common areas
4. Repair or replace all laundry machines and implement a maintenance schedule
5. Fix front entrance security and audit all camera systems
6. Establish a formal resident communication plan for building updates